For information on what to do when you have a persistent error with one or more of your accounts, click here

GMail now supports POP3. Here are the steps to take to setup your GMail account in POP Peeper.

Step #1 - Enable POP3 access in GMail

1. Log into your GMail account using your webbrowser
2. Click on "Settings" at the top right of the page
3. Click on "Forwarding and POP" near the top of the page
4. Choose the option "Enable POP for all mail" OR "Enable POP only for mail that arrives from now on"
5. Press "Save Changes"

Step #2 - GMail requires SSL

1. Download the SSL Plugin and follow the included instructions to install it
2. Create the GMail account in POP Peeper as a POP3 account (Server: pop.gmail.com*)
3. Set the account to use SSL (the port should be 995)
4. For SMTP settings: the server is smtp.gmail.com*, SSL must be used (port 465) and Server Requires Authentication must be checked

* - Googlemail.com users should use pop.googlemail.com and smtp.googlemail.com

Note: If you use the "Create Single Account" wizard to create the GMail account, the following step is performed automatically

Step #3 - Prevent GMail from removing messages

1. Edit the GMail account in POP Peeper
2. Go to the Advanced tab (if advanced is not visible, you will need to enable it under the main Options/General page)
3. Change the Retrieval Option to Preview and the number of lines to 50000 (50,000) ("headers" is not recommended if you intend to read the messages using POP Peeper)
4. Press the Update button

If you send an email from GMail's web interface, you will also receive this email through POP Peeper. Messages sent through POP Peeper/SMTP will not be reported to POP Peeper. This is how GMail processes it, and is not within POP Peeper's control.

There are two possible reasons:

POP Peeper will display any messages that are still on the server. You may have your email client configured to leave the email on the server. Check your email client settings:

Outlook Express: Tools / Accounts / Mail tab / Properties / Advanced / Uncheck "leave a copy of messages on server"
Thunderbird: Tools / Account Settings / Server Settings / Uncheck "leave messages on server"

If you are sure that your email client is deleting messages -- and POP Peeper shows these messages with a Red-X -- take the following steps:

1. Edit the account (right-click on the account in the account listing and select "edit")
2. Click on the advanced tab ^*
3. Check the option Remove Messages not on Server ON
4. Click on the Update button
5. Deleted messages that are currently in POP Peeper (with Red-X) will be removed on the next Mail Check, or you can 'Delete' them immediately

^* - You must enable advanced options to access this page, which is available on the "General" tab of the main Options.

First, make sure that your "Storage" options are not set to "none" as this will also prevent POP Peeper from remembering which messages you have read. To verify this:

1. Go to the "Options" menu
2. Select "Set Options"
3. Select the "Storage" tab
4. Set "Disk Options" to either "Store only Message Headers to Disk" or "Store Entire Messages to disk"

This may also occur sometimes with certain WebMail servers. Because WebMail access is not a standard, there may be times when this happens. The best rememedy for this is to periodically move old messages out of your inbox into another folder.

At this time, inbox.com does not support retrieving headers or preview. You will have to retrieve the entire message. You can set just your inbox.com account(s) to retrieve the entire message by following these steps:

1. Enable Advanced Options under Options / Set Options / General
2. Edit your inbox.com account (right-click on it in the Accounts list and select "Edit")
3. Select the "Advanced" tab
4. Change the "Retrieval Option" to "Entire Message" and press Update

If you experience a problem with a WebMail account that was previously working, it's possible that the problem has already been reported or that a fix is already available.

Click here for the steps to take when you encounter a persistent problem.

As of v2.4, POP Peeper will automatically update the WebMail plugin when it has been updated and only if you need it (ie. if the update affects one of your account types). To enable automatic updates:

1. On POP Peeper's main menu, select About POP Peeper under the Help menu
2. Enable the option Automatically check for updates
3. Enable the option Auto-Update WebMail plugin

If you do not want POP Peeper to occasionally query if a new version is available, you can leave the Automatically check for updates option unchecked but leave the Auto-Update WebMail plugin enabled. When you press the "latest version" button, POP Peeper will download the plugin if applicable.

If a newer version of the plugin is available but POP Peeper is not updating it automatically, check the color of the "latest" version in the version list for WebMail:
Red means that a newer version is available and it affects you (will automatically download)
Blue means that a newer version is available and it does not affect you (will not automatically download)
Green means that a newer version is available, but it is incompatible with your current version of POP Peeper (you must update the main POP Peeper application)

To manually update the plugin:

1. Download the plugin
2. Exit POP Peeper
3. Extract the WebMail.dll file into the POP Peeper installation folder (C:\Program Files\POP Peeper\)
4. Restart POP Peeper

Sometimes, Yahoo may require you to enter a captcha, which is an image where you have to enter the letters and numbers that you see. If this happens to you, here's what you should do:
1) Using your webbrowser, sign out of your Yahoo account and sign back in
2) Check your account in POP Peeper again

Most likely, POP Peeper will still have an error. If that's the case, you need to temporarily disable the account (edit the account and uncheck the "enabled" checkbox), and try again every few hours. The problem usually clears up within 24 hours.

In order to prevent the problem from occuring, it may help to reduce the activity to your Yahoo accounts. Here are some suggestions:

• Reduce how often POP Peeper checks the account; the minimum recommended interval is 15 minutes. You can specify the interval for an individual account by following these steps:
  1. Select "Set Options" under the main "Options" menu
  2. On the "General" page, check "Enable Advanced Options"
  3. Press OK
  4. Edit the yahoo account (right-click on the account and select "Edit")
  5. Select the "Advanced" tab
  6. Change the polling interval
  7. Press "Update"
• Don't retrieve the entire message, set it to headers or preview. Headers is recommended if you receive some messages that you won't read (e.g. spam). You can change this for the account on the account's "Advanced" page (see above for instructions on accessing this page)
• Retrieve only the first page of the inbox (Options / Message Retrieval). If you do retrieve multiple pages, then you should keep the number of messages in your inbox to a minimum by deleting messages and/or moving them to another folder. Set the number of messages per pages to the maximum (200) which will greatly decrease the bandwidth (and time it takes to retrieve the headers).
• Don't retrieve the body for messages marked as read on the server (Options / Message Retrieval)
• Set POP Peeper to delete messages at the next mail check, which is the default option. To check and/or change this setting, go to the "General" page in Options and verify that "Delete Mail Immediately" is unchecked.

Yahoo error 999 means that Yahoo has temporarily suspended your account/IP due to too much activity. You should disable the account in POP Peeper for 24 hours before trying to access it again; try once every 24 hours if the problem continues. If you have received this message, then you need to reduce the amount of traffic that you use from Yahoo. Here are some suggestions:

• Reduce how often POP Peeper checks the account; the minimum recommended interval is 15 minutes. You can specify the interval for an individual account by following these steps:
  1. Select "Set Options" under the main "Options" menu
  2. On the "General" page, check "Enable Advanced Options"
  3. Press OK
  4. Edit the yahoo account (right-click on the account and select "Edit")
  5. Select the "Advanced" tab
  6. Change the polling interval
  7. Press "Update"
• Don't retrieve the entire message, set it to headers or preview. Headers is recommended if you receive some messages that you won't read (e.g. spam). You can change this for the account on the account's "Advanced" page (see above for instructions on accessing this page)
• Retrieve only the first page of the inbox (Options / Message Retrieval). If you do retrieve multiple pages, then you should keep the number of messages in your inbox to a minimum by deleting messages and/or moving them to another folder. Set the number of messages per pages to the maximum (200) which will greatly decrease the bandwidth (and time it takes to retrieve the headers).
• Don't retrieve the body for messages marked as read on the server (Options / Message Retrieval)
• Set POP Peeper to delete messages at the next mail check, which is the default option. To check and/or change this setting, go to the "General" page in Options and verify that "Delete Mail Immediately" is unchecked.

The most common reason for this error is because Yahoo is requesting you to verify a graphic image in which you have to enter the sequence of letters and numbers displayed in the graphic; this is commonly referred to as a "captcha." If you log into your Yahoo account, send a message and then validate the captcha, POP Peeper should be able to send messages again.

Hotmail does not actually use more than 16 characters for your password, and if the entire password is provided, hotmail will think it's incorrect. There are 2 ways to fix this:

1. Edit the password in your POP Peeper account so that only the first 16 characters of your password are provided. For example, if your password is 'abcdefghijklmnopqr' (18 characters), then the password in your POP Peeper account should be 'abcdefghijklmnop' (16 characters).
2. Change your hotmail password so that it is 16 characters or shorter (and change the password in your POP Peeper account)

POP Peeper does not automatically shorten the password to 16 characters in case of the possibility that Hotmail will remove this restriction in the future.

Your system is currently set to work "offline." You can change this by opening either Internet Explorer or Outlook Express, opening the "File" menu and uncheck "Work Offline." You can also download PPTweaker which has an option to disable "Work Offline" automatically, when necessary.

By default, POP Peeper will use the Windows Internet Settings. If you want to specify the proxy specifically for POP Peeper, then change the proxy settings by selecting the "Connection" tab under the "Options/Set Options" menu.

Alternatively, you can change the global Windows proxy server by taking the following steps:

1. Open the "Start Menu\Settings\Control Panel"
2. Double-click on "Internet Options"
3. Click on the "Connections" tab
4. Click on the "LAN Settings..." button
5. Check the "Use a proxy server for your LAN" and enter the Address and Port

The list of currently supported Webmail services can be found here: Webmail Support

The list of future WebMail support can be found here: What's Coming.

Support is based on popularity of the service. If you want to suggest any services, use the Suggestions Forum.

If you have an account that is "Powered by Mail.com" then it may work using the following steps:

1. Edit the account
2. Change the "Server" to the URL of the login screen (see below for known URLs)
3. Press the "Update" button

Known URLs
VerizonMail.com -- http://www.verizonmail.com/scripts/common/index.main
OperaMail.com -- http://www.operamail.com/scripts/common/index.main

Yahoo's premium service, Mail Plus, allows you to access your account using POP3. This is the preferred method of connecting to your account. Here's what you need to do to connect using POP3:
- Edit the account (right-click on it in the accounts list and select "edit...")
- Change the "Server Type" to POP3
- Set the "Server" to pop.mail.yahoo.com
- Set the "Port" to 110
- Press Update

Webmail and Imap servers will mark a message as read when the message is retrieved. Therefore, if you are retrieving the "entire message" or "preview" the message will be marked as read on the server even if you don't read them in POP Peeper. POP Peeper does not allow you to change the read status on the server (POP Peeper's read status only indicates that you have read the message within POP Peeper). The best way to synchronize POP Peeper's read status with the server is to download "headers." When POP Peeper retrieves headers, the server will not mark the message as read until you open the message in POP Peeper.

If you use Internet Explorer and log into http://mail.yahoo.com using "Remember my ID on this computer" you will get this error. You can avoid this issue by logging into a Yahoo account with IE and leaving the "remember" option unchecked. The error is caused by a conflict in cookie data.

POP Peeper officially only supports lycos.com. The European Lycos servers use a different interface which is incompatible with POP Peeper.

This is because webmail servers only display the date on their inbox page. If you are downloading headers-only, then only the date is available. Once you retrieve the entire message, POP Peeper will display the time. This affects webmail-based messages only.

This is related to the above question, "Why isn't the time displayed?" and only affects WebMail-based messages. After POP Peeper retrieves the entire message and updates the time, POP Peeper will not resort the messages. If you want the messages to resort, click the "date/time" column header twice (once to sort in reverse order, the 2nd time to sort back in the original order). If you want to ensure that the messages are always in order, you should change the retrieval option to "entire message."

Currently, POP Peeper only checks the inbox folder. There are plans to add folder support in the future.

This information pertains to WebMail-based messages only.

If a message is over one year old and only the header is retrieved, then POP Peeper may show the incorrect year. This is because the year is not available for certain webmail types unless you retrieve the entire message; therefore POP Peeper must use simple logic to determine the year, which causes a problem when the message is over a year old. It is recommended that old messages be moved out of the inbox using the webmail's website. Once the entire message has been retrieved, the correct year will be displayed.

Starting with v2.3, you can select "URL..." from the drop-list to specify any URL as your email client.

Although POP Peeper doesn't natively support the ability to save messages, there is a method that will allow you to create a "Drafts" folder that will have the same effect. Here's how to set this up:

1. You will need to create a dummy account, so click on the "Create Accounts" button (or select "Add" under the Accounts menu)
2. Press the Create Single Account button
3. For the email address enter xxx@draft.xxx and press next
4. For the account name enter ~Draft, leave Server Type as POP3 and press next
5. For login name and password you don't need to change anything so press next
6. For the Incoming Server enter xxx and press next
7. Enable SMTP Support, change the server to xxx and press Finish
8. Edit the newly created account, ~Draft, and uncheck the Enabled option and press Update

Now, whenever you compose a message that you don't want to send immediately, select the '~Draft' account from the list and press "Send Later." The message will appear in the "Outbox" where you can edit it later, but since the account is disabled the message won't be sent; if it is accidentally sent then you will get an error because the smtp server 'xxx' is invalid. When you want to send the message simply go to the outbox, open the message, change the account that you want to send it from and press Send.

If you prefer that the Draft account appear at the top of the list you can rename the account to '!Draft'

When you reply to an email, it may be possible for POP Peeper to automatically determine what the correct "From" email addresss to use based on the alias that the message was originally sent to. Many servers that support aliases will include a header field that contains the address of the alias. You can specify this field (or multiple fields in case you have different servers that use different fields) and POP Peeper will extract the field and place it in the "From" field when you reply to a message.

First, POP Peeper needs to display the "from" field:

1. Under the main "Send Mail" menu, select "Settings"
2. Enable "Allow From Aliases"
3. Press OK

Next, you need to setup the correct header fields that may contain your alias:

1. Download PPTweaker if you don't have it already
2. Access PPTweaker under the main "Options" menu
3. Select the "Misc 2" tab
4. The relevant option is called "Header fields to use for automatic from address"
5. Copy and paste the following text into this option: X-original-to Envelope-to X-Rcpt-Original
6. Press Save and Close PPTweaker
7. Test that the feature works by replying to a message that was sent to an alias and check the "From" field contains the correct address

If the "From" field does not display the correct address, then you need to examine the contents of the message and determine the correct header field to use. The provided example is a list of header fields that some servers use, but there is no standard header field that all servers use.

By default, messages that you send are saved to disk. Although POP Peeper does not currently offer a way to list these messages within the GUI, they are saved in the standard .eml format which can be viewed by most email clients (including POP Peeper). You can open the .eml file format with POP Peeper by selecting "Open Message" from the main "File" menu. You can double-click the message to view the message in your default email client; you can also drag & drop .eml messages into Outlook Express folders (Thunderbird does not support drag & drop as of this writing).

The default location for the saved messages is under your application folder, for example:
C:\Documents and Settings\[UserName]\Application Data\POP Peeper\Sent\

You can access this folder by selecting "Explore Sent Folder" under the "Send Mail menu.

Some virus scanners may prevent POP Peeper from sending email. You may need to add 'poppeeper.exe' into its exception list to allow POP Peeper to send email.

After updating an internet application, some software firewalls (ie. Zone Alarm, Norton Internet Security) will automatically start blocking access for the application instead of prompting you for confirmation. Check the firewall's program list and allow 'poppeeper.exe' access.

In most cases, you should not uninstall. If you uninstall your existing version, you will lose all your settings. If you are reinstalling POP Peeper because you think the previous installation is bad or corrupt, you should uninstall first. In this case you should not restore the settings after the reinstallation, but you may want to to backup your settings first.

Accounts and all settings are stored in an .ini file, typically a file called poppeeper.ini. Depending on the configuration, it may be found in one of two locations:
- The Application Data folder:
  XP: C:\Documents and Settings\[UserName]\Application Data\POP Peeper\
  Vista^*: C:\Users\[UserName]\AppData\Roaming\POP Peeper\
- The folder that you installed POP Peeper (typically, C:\Program Files\POP Peeper\)

Other data files (Address Book, inbox, outbox and sent messages) will also be located in these two locations in subfolders. If you are using the AppData folder, then you can backup the entire folder to save all data.

Note: Locations of the ini file and data files can be changed; the above suggestions are the default locations. You can find where data files are stored for a particular configuration on the "Storage" page under "Options / Set Options" of the main menu.

To restore settings, make sure that POP Peeper is not currently running and copy all the backed-up files to the same location that they were previously. If message data was stored in the Application Data folder, the [username] folder does not matter -- POP Peeper will look in the current user's folder. This means that you can transfer your settings and messages to another computer\user without having to adjust the settings. After you restore the files, start POP Peeper.

^* Windows Vista Users - If you have UAC enabled (default setting) and POP Peeper is installed in the Program Files folder and you have opted to use the portable setting, then POP Peeper's data files will be found in the VirtualStore folder, typically:
  C:\Users\[UserName]\AppData\Local\VirtualStore\Program Files\POP Peeper\
If you plan on using the portable setting, it is recommended that you install POP Peeper outside of the Program Files folder.

First, you must enable "Advanced Options":

1. Under the "Options" menu, select "Set Options"
2. Select the "General" tab
3. Check the "Enable Advanced Options" box
4. Press the "Save" button

Repeat the following steps for each account:

1. Edit the account (right-click on the account in the account listing and select "Edit")
2. Click on the advanced tab
3. For "New Mail Sound" click on the browse button and select the .wav file
4. Click on the Update button
5. Repeat for each account

Note: There is also an option on the "Options/Notification" page that should be selected appropriately ("I want each account that receives new email to play its specified sound"). The option will be selected automatically when you update an account sound.

This is a somewhat subtle option. If the option is checked, then a command to delete the message(s) will be added to the queue. The delete will be executed when any current activity is completed. If this option is unchecked, then the message(s) won't be deleted until the next time the messages' accounts are checked. This is more efficient than deleting immediately.

Note: This option is available on the "Configuration" page only when "Enable Advanced Options" is checked (also on the "Configuration" page)

Depending on your needs, you can default your message view to any of these formats. If, while viewing the message, you want to view the message in a different format, then you can change it using the "Options" button.

• HTML: If the message contains HTML code, you can view the message as it was intended to appear. Note: not all POP3 email messages contain HTML code, if there is no HTML code, it will use the plain text format. For POP3 email, if you do not want to decode attachments associated with the HTML code that may contain harmful viruses, then you can prevent HTML attachments from being decoded. To change this option, change the default settings under the "Options" menu when viewing a message.
• Rich Text: If you do not want to risk the security hazards associated with HTML, you can opt to view the messages with Rich Text. Due to the limitations of Rich Text, the message won't look exactly as it would with HTML, but there is more formatting than with Plain Text. Rich Text is only available if the message has HTML code, otherwise, Plain Text is used.
• Plain Text: Plain text is available for all messages. Most POP3 messages have pre-formatted plain text, but all webmail and some POP3 messages do not. These messages will be converted to plain text.

By running another instance of POP Peeper. This will actually send a message to the POP Peeper that is already running and tell it to display the dialog. If you don't have a shortcut to POP Peeper on your desktop, the shortcut is also available in your Start Menu: Start\Programs\POP Peeper\POP Peeper.

There are 2 instances when POP Peeper will automatically dial in to your default connection. Both of these options are on the "AutoCheck" tab:

1. Using the time schedule
2. The "When POP Peeper starts" option is also considered a "scheduled mail-check". So if you do not want it to dial in when your computer starts, set this value to "Do not check mail".

• Go to your windows control panel
• Open "Internet Options"
• Go to the "Connections" tab
• To allow auto-connect, in the middle of this page, check the option "Dial whenever a network connection is not present"
• If you set the option to "Never dial a connection" then no applications (including POP Peeper) will be allowed to autodial.

Press the "Check Mail" button, and the "Dial-up Connection" page will appear.

When you delete a message, it is "marked" for deletion (the Blue-X). The setting for Delete Mail Immediately determines when the message will be deleted -- either immediately or during the next mail check (default).

POP Peeper only deletes messages when you tell it to; however, some servers automatically delete messages when they are retrieved. You might be able to circumvent this "feature" by specifying that the account download a preview of the message instead of the entire message. Even if the preview results in downloading the entire message, it may prevent the server from deleting the messages.

For each account that you need to modify:
- edit the account
- go to "advanced"
- set "retrieval option" to "preview"
- set the "Num Lines"...

To approximate what you need for the number of lines: assume 1 line is about 100 bytes (80 is an even closer approximation). So if you want to set a ceiling of about 1 meg per message, set the number of lines to 10,000. If you want to get the entire message regardless of size, set it to 500,000 (max message size of about 50 megs).

This may not work for all servers, but has been successful for most people (I have not heard from a case where it did not work). Please note that most pop3 servers do not automatically delete messages.

POP Peeper does not currently provide a means to transfer your email from POP Peeper to your email client. You can save messages in the standard .eml format by selecting "view source" under the "File" menu when viewing a message (save the file with a .eml extension). Most email clients will let you open this type of file, and some may let you transfer it into the client.

It is possible to specify the OE Identity to use when POP Peeper is used to reply to a message from a certain account or when you launch your email client from that account. This is a complicated procedure and is intended for advanced users.

Take the following steps:

1. Download PPTweaker
2. Download OEIdentities.vbs if it is not already included with PPTweaker
3. Copy 'OEIdentities.vbs' into the installation folder of POP Peeper (C:\Program Files\POP Peeper)
4. Start PPTweaker.exe
5. Go to the 'Reply' tab
6. Select the 'Account' that you want to specify an OE Identify for
7. In the Pre-Run field, enter the path to OEIdentities.vbs (ie. "C:\Program Files\POP Peeper\OEIdentities.vbs")
8. Optional: In the Pre-Run field, APPEND the OE Identity ^*

To obtain the OE Identity:
1. Run regedit.exe
2. Go to: HKEY_CURRENT_USER\Identities
3. Find the correct Identity (look for the "Username" value to identify the correct one and copy the value of 'User ID')
   The Identity is in the form of {8EC0798E-A30D-11D7-A4E6-0050BA5492B1}
9. Repeat from step 6 for each account that uses Outlook Express and has its own Identity
10. Press "Save"

^* Note: Simply specifying the vb script without including an Identity as a command-line will force OE to prompt you for the Identity (ie. "C:\Program Files\POP Peeper\OEIdentities.vbs")

Example of Pre-Run field (including quotes):
"C:\Program Files\POP Peeper\OEIdentities.vbs" "{8EC0798E-A30D-11D7-A4E6-0050BA5492B1}"

It is possible to specify the Outlook Profile to use when POP Peeper is used to reply to a message from a certain account or when you launch your email client from that account. This is a complicated procedure and is intended for advanced users.

Take the following steps:

1. Download PPTweaker
2. Download OutlookProfiles.vbs
3. Copy 'OutlookProfiles.vbs' into the installation folder of POP Peeper (C:\Program Files\POP Peeper)
4. Start PPTweaker.exe
5. Go to the 'Reply' tab
6. Select the 'Account' that you want to specify an Outlook Profile for
7. In the Pre-Run field, enter the path to OutlookProfiles.vbs (ie. "C:\Program Files\POP Peeper\OutlookProfiles.vbs")
8. In the Pre-Run field, APPEND the Outlook Profile

To obtain the Outlook Profile:
1. Run regedit.exe
2. Go to: HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\
3. Each subfolder is the name of a Profile. Find and copy the correct Profile.
9. Repeat from step 6 for each account that uses Outlooks and has its own Profile
10. Press "Save"

Example of Pre-Run field (including quotes):
"C:\Program Files\POP Peeper\OutlookProfiles.vbs" "Microsoft Outlook"

As of this writing, the current version of Pegasus (v4.12a) has a very small buffer for data. The preferred method for replying with Pegasus is to disable "Quote the Original Message" and use the clipboard option:

1. Download PPTweaker
2. In PPTweaker, select the "Reply" tab
3. Change the "Preset" to "Custom"
4. Uncheck the Field "Quote the original Message"
5. Check the Field "Copy the original message to the clipboard"
6. See this screenshot to verify all other settings
7. Press Save

When you reply, you can "paste" the contents of the clipboard into the message.

Significant effort has been contributed to the security of POP Peeper. Here's a list of the security-related features:

• Passwords and other sensitve information are encrypted using well-established encryption algorithms
• Two methods of password protection allow you to protect individual accounts and\or access to the main interface
• Support for SSL, TLS and APOP encrypt data when using mainstream protocols
• Methods for detecting tampering of passwords and other sensitive data are used to help protect the data
• All data can be stored on a portable device so no data will be left behind when you leave the computer
• Many options are provided for reading your email, including conversion to plain text, removing images and data stored on another server, and more

See also: How can I ensure POP Peeper is as secure as it can be?

Listed below are several suggestions to add additional security when using POP Peeper. These suggestions are optional and not all may need to be implemented depending on your environment.

• Use SSL or TLS connections for POP3 and Imap accounts (SSL/TLS support for Imap was introduced in v3.1). This encrypts all data communication between your computer and the server, including your login and password. Webmail services inherently use encryption when logging in.

  To enable SSL or TLS support, follow these instructions:

  1. Download and install the SSL plugin
  2. Edit each POP3 and Imap account and to the right of the "Server Type" select 'TLS' or 'SSL' (choose either one that works, the difference is negligible; not all servers support TLS and\or SSL)

An alternative to SSL/TLS is APOP (for POP3) and does not require the SSL plugin. This method only encrypts the login and password. Very few POP3 servers support this method.

• Enable password protection to prevent other people from accessing the POP Peeper interface:
  1. Access Options / Set Admin Password
  2. Enter the password and confirmation and check "enable password protection"
  3. Press OK

  Alternatively, you can enable password protection for individual accounts by editing the account and enabling "Password Protected"

• View messages using Plain or Rich Text by default. Viewing messages with HTML makes you more vulnerable to malicious scripts, viruses, and tracking agents.
  1. Access Options / Set Options
  2. Select the "View Message" page
  3. Set the "Default Message Viewing Preference" to "Rich Text" (or "Plain Text")
  4. Click OK

  If you determine that a message is safe to view (ie. it's from a trusted source), you may view individual messages with HTML. You can add the "HTML" button to the message toolbar using the following steps:

  1. View a message
  2. Access View / Customize Toolbar
  3. Find and select the "HTML" button in the left window
  4. In the right window, select the button that you want the HTML button to appear before
  5. Click the "Add" button
  6. Press Close
  7. Whenever you want to view the current message with HTML, press the HTML button on the toolbar

See also: How secure is POP Peeper?

POP Peeper requires the following:

• Windows Operating System (98 or later recommended; may run on Windows95, but tech support will not be provided)
• Internet Explorer 5 (or later)

If you have forgotten your password, you will need to reset it manually. By performing the following procedure, you will be able to retain all your existing settings and accounts; however, all accounts will become password protected with the password used to log into the account.

1. Exit POP Peeper if it is currently running
2. Edit the ini file with a text editor such as notepad (to find your ini file, refer to the backup faq)
3. In the [POP Peeper] section, locate the line that starts with "Admin" and delete the entire line
4. Save the file
5. Restart POP Peeper -- a prompt will come up telling you that your accounts have been password protected

You can disable the JIT debugger by following these steps:

1. Open Internet Explorer (Alternatively: Control Panel > Internet Options, go to step 3)
2. Under the "Tools" menu in IE, select "Internet Options"
3. Click on the "Advanced" tab
4. In the "Browsing" section, make sure that "Disable Script Debugging (Other)" is checked
5. Press OK

1. Download PPTweaker
2. Extract the dll file to your Installation folder (usually, C:\Program Files\POP Peeper\)
3. In POP Peeper, access PPTweaker by selecting Options / Run PPTweaker
4. Select the Troubleshooting page
5. Enable\Check the option "Do not process Power broadcasts"
6. Save and Close PPTweaker

POP Peeper will only access the "read" status of a message when the message is new to POP Peeper. Once a message is listed in POP Peeper, the read status will not be updated from the server. This behavior is due to the additional methods of message retrieval that POP Peeper provides. There are plans to improve the behavior of the read status in a future version.

POP Peeper is not an anti-virus program. However, POP Peeper provides several methods to prevent being infected. Read the "Virus Prevention" help topic in POP Peeper.

Yes. POP Peeper has been successfully tested with SpamPal, K9, and SAProxy. Since POP Peeper does not currently support any rules, you must have the spam filter flag the messages by marking the subjects. Then use POP Peeper to delete the messages marked as spam. Please follow the instructions included with the appropriate spam filter for configuring POP Peeper to work with it.

This behavior may be caused by a certain option -- "Hide tray icon if no new messages" -- under Options/Notification. If this is not the behavior you want, disable the option (disabled by default).

If this is not the issue, then POP Peeper should work properly if you run POP Peeper yourself and do NOT run at startup. Disable the option in POP Peeper by UNchecking "Run POP Peeper at Windows Startup" on the 'Configuration' page. You may try adding a shortcut to the Windows Startup folder to see if that works; otherwise, you will have to run POP Peeper manually by selecting it from the Start Menu folder.

Microsoft has determined this is a known cause on certain Windows 2000 systems using the UMAX VistaAccess program. For more information on this, please go to the following web site:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q319008

It has been reported that other applications cause a similar problem:

• AVG AntiVirus
• TweakUI on Win2000 Professional (note: I have been unable to reproduce this, so it may only be certain configurations)

You can read POP Peeper's privacy policy here